CORPORATE HISTORY

Canpac was formed in 1986 to manufacture stainless steel and ductile iron parts for the waterworks market in British Columbia. Bruce McPhee, who started out in the industry at the distribution level as a sales representative, formed Canpac with the philosophy of customer service in mind.

Early on, a strong foundation was forged with this philosophy of building relationships with clients by helping them with their most difficult challenges. This compelled Canpac to focus within one of its strongest attributes, their knowledge of the industry.

As the business started to expand across Canada, Bruce added Larry Bollinger as General Manager, Bob Comfort as BC Sales Manager, and Eric Purdy as Prairies Sales Manager to the Canpac team. Combined, they offer over 100 years of experience in the waterworks industry.

Fueling this growth was the addition of multiple products lines. From Cambridge Brass to Smith-Blair, being both a manufacturer and a supplier, Canpac offers its clients a one stop shop for their waterworks needs.

Today, clients in the marketplace are aware that they can count on Bruce, Larry, Bob, Eric and the rest of the Canpac team.

“At CanPac, our people have to have the attitude that we are all in this together.  We work as a team to get the job done right the first time and every time”.

MISSION

At Canpac, our goal is to help our clients projects be successful and profitable. In doing so, our people will continually support our client’s by offering knowledge, service and commitment.   

STRENGTHS

•    We offer our clients our knowledge to solve their most challenging issues.
•    We forge strong relationships by offering top of the line service.
•    We will invest our time to investigate our client’s needs.
•    We work with suppliers to package our service as a one stop shop for the growing needs of our clients.
•    We stock high inventory levels to assist our clients demands for products.

VISION

To continue to grow the waterworks industry.  Small enough to communicate and large enough to handle a variety of the clients needed works.

VALUES

Continually Growing
By knowing that the foundation of our business is based on our knowledge, we commit to continually growing and adding to our foundation of industry knowledge and product knowledge.  We will always try to be industry leaders, and not industry followers.

Developing Lasting Relationships
In order to build long term relationships we understand that we need to be direct with our clients.  We will always support their needs by telling them what works and as well as what doesn’t work.  We will never sell them anything that will not perform as it is intended to perform.

Teaming Up
We know that the success of any project depends on us working as a team. Our clients and our people are on the same team.  From management to our staff we will foster a respectful working relationship that is very visible. 

PARTNERS

We choose quality products that compliment the need of the industry.   In doing so, it is important to us that we continually build relationships between our suppliers, our customers and ourselves to help grow the industry.